Data Deletion Request

Your Privacy Matters to Us

At Univi, we deeply respect your right to privacy and are committed to ensuring the security and confidentiality of the personal data we collect. We understand the importance of your personal information and are dedicated to safeguarding it.

Requesting Data Deletion

If you wish to have your account and associated data deleted from Univi, we’re here to help. As part of our commitment to comply with privacy laws and regulations, we provide a straightforward process for you to exercise your ‘right to be forgotten.’

How to Request Data Deletion

To initiate the data deletion process, please follow these simple steps:

  1. Send Us an Email:
    • Compose an email to
    • Use the subject line: Data Deletion Request.
    • Please include your username or the email address, if any associated with your Univi account, in your request. This helps us to accurately identify your account.
  2. Verification:
    • Once we receive your request, we may need to verify your identity for security purposes. This step is crucial to ensure that we are deleting data for the correct individual.
    • We may contact you via email to confirm certain details before proceeding with the deletion.
  3. Processing Your Request:
    • After verifying your identity, we will proceed with the deletion of your account and associated data.
    • We will remove all personal data that we have collected about you, in compliance with applicable laws and regulations.

What Happens Next?

  • Confirmation of Deletion: Once the deletion process is complete, we will send you a confirmation email. This confirms that your data has been successfully removed from our systems.
  • Data Retention: Some data may need to be retained due to legal or regulatory reasons. In such cases, we will inform you about the specific types of data retained and the duration of retention.

Your Rights and Our Commitment

  • Transparency: We believe in being transparent about how we handle your personal information.
  • Control: You have control over your personal data and the right to request its deletion.
  • Compliance: Univi is committed to complying with the Play Families policy and ensuring the safety and security of data, especially for children.

For any further questions or concerns regarding data privacy and security at Univi, please feel free to contact us at